§ 01Support
Talk to a human.
No ticket portals. No chatbot gauntlet. One email, one human, one reply. Pre-launch — no guaranteed SLA yet.
§ 01·SLA · No SLA yetEmail
Every email is read by a human — the founder. Pre-launch, there is no response-time guarantee.
irfan@codetitan.dev →§ 02·SLA · Best effort
Security disclosure
Found a vulnerability? Email security@codetitan.dev. Coordinated disclosure preferred. No bug bounty program yet.
security@codetitan.dev →§ 03·SLA · Pre-launch
Enterprise contracts
Custom terms and volume pricing once we have design partners. SOC 2 / DPA / BAA work begins when a partner needs it.
enterprise@codetitan.dev →§ 04·SLA · Email-based
Legal + privacy
DSARs, DPAs, subprocessor lists, GDPR questions.
legal@codetitan.dev →§ 03Still stuck
Still stuck? A human answers.
No ticket queue, no bot — it lands in the founder's inbox and gets read.